Boring in VOWS
The City of Fort Worth has partnered with Spectrum to expand access to high-speed internet for residents. This initiative is part of a five-year plan, currently in its second year. While the long-term benefits of this project are significant, we understand that the current disruptions can be incredibly frustrating.
Please know that the Association’s Board of Directors and Onsite Management are actively advocating for residents in ongoing meetings with City officials and contractors to help reduce the impact wherever possible.
Below, you'll find answers to the most frequently asked questions.
Who do I contact about damage or issues?
Check for damage immediately after work is completed and report any damages to Spectrum as soon as possible. While the contractors have a right to bore, they do have an obligation to repair damages.The Construction Leaders for our area are John Moses (John.Moses@charter.com), Robert Grubbs (Robert.Grubbs@charter.com), Jonathan Reyes (Jonathan.Reyes@charter.com), James Heifner (James.Heifner@charter.com). The individual subcontracted teams have more specific points of contact listed on signs the contractors place close to their job sites.
Jeffery Underhill is the Construction Superintendent for the Transportation & Public Works Department in the City of Fort Worth. You can reach him at 817.392.7661 or via email at Jeffery.Underhill@fortworthtexas.gov.
Will my property value be affected?
The long-term goal is to improve services, which could benefit property values, though we understand current disruptions are frustrating.Can I stop the work on my property?
Unfortunately, the installation routes cannot be altered. Please know that the Association’s Board of Directors and Onsite Management are actively working with City officials and Spectrum to minimize disruption as much as possible on your behalf.